Skip to main content

Frequently Asked Questions

General Questions​

What is Trajectory?​

Trajectory is a comprehensive family health tracking application designed to help you manage and monitor your family's health information in one secure place.

Is Trajectory free to use?​

Yes, Trajectory is free and open-source software. You can self-host it on your own infrastructure.

What data does Trajectory store?​

Trajectory stores all your family's health data locally on your server. You have complete control over your data.

Getting Started​

How do I install Trajectory?​

Please refer to the Quick Start Guide for detailed installation instructions.

What are the system requirements?​

  • Docker and Docker Compose
  • At least 1GB of RAM
  • Modern web browser (Chrome, Firefox, Safari, Edge)

Can I use Trajectory on mobile devices?​

Yes! Trajectory is responsive and works on mobile browsers. There is currently no native mobile app.

Usage​

How do I add a family member?​

See the Managing Children guide for step-by-step instructions.

Can I track multiple children?​

Yes, Trajectory supports tracking unlimited family members.

How do I backup my data?​

Refer to the Operations Guide for backup and restore procedures.

Can I export my data?​

Currently, data export is done through database backups. Future versions may include CSV/PDF export features.

Security & Privacy​

Is my data secure?​

Yes. See our Security Guide for details on security measures and best practices.

Who can access my data?​

Only users you create on your instance can access the data. When self-hosted, you have complete control.

Is data encrypted?​

Passwords are hashed using bcrypt. We recommend using HTTPS/SSL for data in transit. Database encryption can be configured separately.

Technical Issues​

The application won't start​

Check the Troubleshooting Guide for common startup issues.

I forgot my password​

Use the admin scripts in the backend to reset passwords. See Operations Guide.

How do I update Trajectory?​

Pull the latest Docker images and restart your containers. See Deployment Guide.

Support​

Where can I get help?​

How can I contribute?​

We welcome contributions! Please check the Development Guide to get started.

I found a bug, what should I do?​

Please open an issue on our GitHub repository with:

  • Description of the bug
  • Steps to reproduce
  • Expected vs actual behavior
  • Your environment (browser, OS, Trajectory version)